Refund Policy

Effective Date: 22 September 2026 Last Updated: 22 September 2026

IIBM Global Institute of Business Management provides educational programs, online courses, admission services, academic support, digital learning access, and related services.

Because certain services may begin immediately after payment or enrollment, refund eligibility depends on the applicable program terms and the stage at which the relevant service has commenced.

1. APPLICATION AND REGISTRATION FEES

Application, registration, admission-processing, administrative, or similar fees may be non-refundable once the applicable processing or service has commenced.

2. PROGRAM FEES

Program fees are subject to the refund terms communicated for the applicable program.

Where a specific program has separate written refund terms, those terms will apply to that program.

3. CANCELLATION BEFORE PROGRAM COMMENCEMENT

Where cancellation is permitted before the applicable educational service begins, an eligible refund may be considered according to the applicable program terms.

Applicable payment-processing, administrative, bank, or transaction charges may be deducted where permitted.

4. CANCELLATION AFTER PROGRAM COMMENCEMENT

Once access to educational services, digital learning materials, LMS services, academic support, or other program services has commenced, refund eligibility may be limited according to the applicable program terms.

5. INSTALLMENT PAYMENTS

Where a student has agreed to an installment payment plan, payments that have become due remain payable according to the agreed payment schedule, subject to applicable law and the specific program terms.

6. SCHOLARSHIPS AND DISCOUNTS

Scholarships, discounts, promotional offers, and special fee arrangements may have separate conditions.

A scholarship or discount does not automatically create an additional refund entitlement.

7. DUPLICATE PAYMENTS

If a duplicate payment is accidentally made, the student should contact IIBM Global with the transaction details.

After verification, an eligible duplicate payment may be refunded through the applicable payment method.

8. FAILED OR PENDING TRANSACTIONS

If a payment is unsuccessful or remains pending but the customer's account has been debited, the customer should contact IIBM Global with the transaction reference.

The transaction will be reviewed and, where applicable, the payment provider or banking institution will process the reversal or refund according to its procedures.

9. APPROVED REFUNDS

Where a refund is approved, it will normally be processed through the original payment method used for the transaction.

The time required for the refund to appear in the customer's account may depend on the relevant bank or payment service provider.

10. REFUND LIMITS

Refunds will not exceed the amount actually paid for the relevant service, except where an adjustment is required by applicable law.

11. HOW TO REQUEST A REFUND

Refund or cancellation requests should be submitted to:

Email: administration@iibmglobal.in

Please include:

• Full name. • Registered email address. • Program name. • Payment date. • Transaction/reference number. • Reason for the request. • Relevant supporting information.

12. REFUND REVIEW

Each refund request will be reviewed according to the applicable program terms, payment records, service status, and applicable law.

13. PAYMENT GATEWAY PROCESSING

Where a payment was made through a payment gateway, any approved refund will be processed through the applicable payment system or the original payment channel, subject to the payment provider's procedures.

14. CUSTOMER SUPPORT

For payment, cancellation, or refund assistance:

Email: administration@iibmglobal.in Admissions: sales@iibmglobal.in

15. POLICY UPDATES

IIBM Global may update this Refund & Cancellation Policy when reasonably necessary.

The latest version will be published on this page.